NetLife has access to agents that have already outperformed at top-tier corporations, remotely servicing clients in the US, UK, France and Australia. For consistency, we assign you to a designated team and provide client-specific training to accurately represent your brand.
NetLife has a network of tenured Help Desk and IT Engineers who have worked for brands such as Google, Microsoft, and T-Mobile. Our professional network ensures we are well connected and able to pull talent working for the US Market.
We help you respond to both general and detailed consumer and lead questions via live chat, email, text, and social media. Living in a constantly-connected world, your clients, leads, and even those who are still at their first marketing touch expect a rapid response.
BUILD YOUR BRAND-CENTRIC TEAM WITH HIGHLY TALENTED AGENTS WHO UNDERSTAND THE US DEMANDING SERVICE ENVIRONMENT
Hiring your first international team or seeking out more qualified talent? We’ve got you covered
$693M GTs BPOs Revenue
Educated Bilingual Workforce
English, Spanish
French, German
Solid Infrastructure
Developed Telecom
OUR TEAM COVERS ALL BASES
Our team will take care of things for you. Your success is our success
LEGAL
HR
OPS
Compliance
Agents who understand the US culture and regularly travel to the US become your brand ambassadors proud to work for a US-based company. These agents successfully passed training and performed for top-tier corporations, remotely servicing clients in the US, UK, France, Brazil, and Australia.
We can facilitate your new operation. As industry experts and locals, we understand Guatemalan culture, customs, laws, and ordinances. This combined with our strategic startup plan optimizes the rate at which you get your call center up and running—as well as reducing time, stress, and cost.
With a professional team of customer service experts to back you up, we will make it happen. We have the solutions for you whether if your needs are a call center startup or access to highly scalable remote teams without a facility. You need to succeed and our success is dependant on your success so we want to help you grow your team with 15 to 100+ agents.
FACILITIES
Facility Design and Implementation
Operations from the ground up
95 S E A T S
I N S I G N E
Top-notch facilities
Biometrics Access Control
New Project
95 Seats
9 0 S E A T S
5 0 S E A T S
R E F O R M A
A- Class Building
Secured
New Building
50 Seats
6 0 S E A T S
O P T I M A
Multilayer Security
A Class Building
Complex with Restaurants
60 Seats
20 - 200 seats
Z O N A P R A D E R A
A-Class Facilities | Solid Telecom and Failsafe Systems | Multilayered Security