BUILD YOUR BRAND-CENTRIC TEAM WITH HIGHLY TALENTED AGENTS WHO UNDERSTAND THE US DEMANDING SERVICE ENVIRONMENT
FACILITIES
Facility Design and Implementation
Operations from the ground up
95 S E A T S
I N S I G N E
Top-notch facilities
Biometrics Access Control
New Project
95 Seats
9 0 S E A T S
5 0 S E A T S
R E F O R M A
A- Class Building
Secured
New Building
50 Seats
6 0 S E A T S
O P T I M A
Multilayer Security
A Class Building
Complex with Restaurants
60 Seats
20 - 200 seats
Z O N A P R A D E R A
A-Class Facilities | Solid Telecom and Failsafe Systems | Multilayered Security
$693M GTs BPOs Revenue
Educated Bilingual Workforce
English, Spanish
French, German
Solid Infrastructure
Developed Telecom
OUR TEAM COVERS ALL BASES
Our team will take care of things for you. Your success is our success
LEGAL
HR
OPS
Compliance
Agents who understand the US culture and regularly travel to the US become your brand ambassadors proud to work for a US-based company. These agents successfully passed training and performed for top-tier corporations, remotely servicing clients in the US, UK, France, Brazil, and Australia.
We can facilitate your new operation. As industry experts and locals, we understand Guatemalan culture, customs, laws, and ordinances. This combined with our strategic startup plan optimizes the rate at which you get your call center up and running—as well as reducing time, stress, and cost.
With a professional team of customer service experts to back you up, we will make it happen. We have the solutions for you whether if your needs are a call center startup or access to highly scalable remote teams without a facility. You need to succeed and our success is dependant on your success so we want to help you grow your team with 15 to 100+ agents.