TALENT
Guatemalan TALENT has provided impeccable service for some of America’s most prestigious companies such as Coca-Cola, T-Mobile and Royal Caribbean.
With NetLife, grow your inside sales team by taking a results-driven approach—or easily adapting to your sales strategy from the ground up. Agents with experience working for RoyalCaribean, DirectTV, VerizonFios.
NetLife has access to agents that have already outperformed at top-tier corporations, remotely servicing clients in the US, UK, France and Australia. For consistency, we assign you to a designated team and provide client-specific training to accurately represent your brand.
NetLife has a network of tenured Help Desk and IT Engineers who have worked for brands such as Google, Microsoft, and T-Mobile. Our professional network ensures we are well connected and able to pull talent working for the US Market.
We help you respond to both general and detailed consumer and lead questions via live chat, email, text, and social media. Living in a constantly-connected world, your clients, leads, and even those who are still at their first marketing touch expect a rapid response.
BUILD YOUR BRAND-CENTRIC TEAM WITH HIGHLY TALENTED AGENTS WHO UNDERSTAND THE US DEMANDING SERVICE ENVIRONMENT
WE HAVE HANDPICKED OUR TEAM
More Than A Call Center
Designated Teams
Meet and exceed your objectives with our nearshore call center solutions
Developing your cutting edge multishore facilities? We’ve got you covered!
$693M GTs BPOs Revenue
Educated Bilingual Workforce
English, Spanish French, German
Solid Infrastructure Developed Telecom
OUR TEAM COVERS ALL BASES
Our team will take care of things for you. Your success is our success
LEGAL
HR
OPS
COMPLIANCE
Agents who understand the US culture and regularly travel to the US become your brand ambassadors proud to work for a US-based company. These agents successfully passed training and performed for top-tier corporations, remotely servicing clients in the US, UK, France, Brazil, and Australia.
We can facilitate your new operation. As industry experts and locals, we understand Guatemalan culture, customs, laws, and ordinances. This combined with our strategic startup plan optimizes the rate at which you get your call center up and running—as well as reducing time, stress, and cost.
With a professional team of customer service experts to back you up, we will make it happen. We have the solutions whether your needs are a call center startup or access to highly scalable remote teams. You need to succeed and our success depends on your success, so we want to help you grow your team with 15 to 100+ agents.