WE ARE PASSIONATE ABOUT TALENT
WE LEVERATE GUATEMALAN TALENT TO HELP YOU BECOME A MULTISHORE OPERATION
Agents who understand the US culture and regularly travel to the US become your brand ambassadors proud to work for a US-based company. These agents successfully passed training and performed for top-tier corporations, remotely servicing clients in the US, UK, France, Brazil, and Australia.
We can facilitate your new operation. As industry experts and locals, we understand Guatemalan culture, customs, laws, and ordinances. This combined with our strategic startup plan optimizes the rate at which you get your call center up and running—as well as reducing time, stress, and cost.
With a professional team of customer service experts to back you up, we will make it happen. We have the solutions whether your needs are a call center startup or access to highly scalable remote teams. You need to succeed and our success depends on your success, so we want to help you grow your team with 15 to 100+ agents.
WE HAVE HANDPICKED OUR TEAM
More Than A Call Center
Designated Teams
Meet and exceed your objectives with our nearshore call center solutions
OUR TEAM COVERS ALL BASES
Our team will take care of things for you. Your success is our success
LEGAL
HR
OPS
COMPLIANCE
Values
UNSHAKABLE COMMITMENT
We bring a great deal of loyalty and commitment to each partnership.
PASSION FOR TALENT
We want to create an environment for Guatemalan talent to excel and outperform. We train, mentor, and propel great individuals. We are committed to these talented individuals and they are committed to us and our US partners.
RELENTLESS IMPROVEMENT
We will nurture constant improvement to assist our relentless pursuit to meet our commitment to you.
OBSESSED WITH QUALITY
Complex multishore operations are only possible through obsessive pursuit of quality by ensuring proper training, mentoring, measurable KPIs and systems of accountability from the start.